Frequently asked questions

You will get a confirmation and a donation receipt by email as soon as your payment succeeds. You can also follow our work on the Impact and Stories pages.

Add your PAN and address while donating and we will issue a receipt for your records. Our registration and tax-benefit details are published on the Transparency page.

Yes. Payments are processed by a secure, encrypted payment gateway. We never see or store your card, UPI or bank details.

Yes. Choose Monthly on the donation form to give a small amount every month. You can stop whenever you like.

Of course. While donating you can add a name and a message to honour a loved one or celebrate an occasion.

You can donate any amount from ₹10 upwards. Every rupee helps.

Do not worry. Failed payments are usually refunded by your bank within 5 to 7 working days. If not, write to us with your payment reference and we will help.

Donations are generally non-refundable because they are put to use quickly. If you donated by mistake or were charged twice, contact us promptly and we will review it. See our Refund Policy.

Fill in the volunteer form and tell us how you would like to help. Our team will get in touch with you.

No. We welcome people of all backgrounds. What matters most is your time and willingness to help.

Use our partner enquiry form. We work with businesses on CSR projects, employee giving and event-based drives.

Visit our Transparency page for registration details and published reports, and read our updates on the Impact and Stories pages.